Responsible Gaming

Gambling always involves the risk of financial loss. No strategy can remove this risk, and you should never play with money that you cannot afford to lose.

Responsible betting means:

• You see gambling as a form of paid entertainment, not a source of income or a way to solve money problems.
• You set clear limits on time and money before you start playing and you respect those limits.
• You keep your everyday expenses such as rent, education fees, EMIs and family needs fully separate from gambling funds.
• You understand that losses are part of the game and you do not chase them or try to recover them quickly.

On Parimatch you can:

• Set personal deposit limits to control how much you add to your account over a day, week or month.
• Take short breaks or longer time-outs from your account if you feel you are losing control.
• Monitor your betting history to learn your own patterns and adjust your behaviour.

These tools help you play in a safe way, protect your finances and reduce emotional pressure. Using them regularly supports long-term control and healthy gaming habits.

Gambling addiction can affect anyone, regardless of experience or knowledge of betting. Warning signs usually appear in your daily life, attitude to money and relationships.

Key indicators that betting may be turning into a serious problem:

• You spend more money or more time gambling than you planned.
• You feel strong urges to play, even when you need to focus on work, studies or family.
• You chase losses by increasing stake size or playing more often to recover lost money.
• You borrow money, sell personal items or use funds meant for bills or essentials to keep gambling.
• You hide your betting activity from family or friends or lie about how much you lost.
• You feel irritation, anger, anxiety or low mood when you try to cut down or stop.
• You ignore responsibilities at home, college or office due to late-night play or constant focus on betting.
• You use gambling to escape from stress, loneliness, sadness or other emotional pain.
• You keep playing even after serious negative impact on your finances, relationships or health.
• You often think that one big win will solve your problems and you depend on that hope.

Gambling addiction is a serious mental health condition that requires attention and support. Early recognition of these signs helps you take control and reduce harm.

Effective control over betting addiction requires honest self-assessment and practical steps. Support from professionals and trusted people in your life can make recovery more stable.

Practical recommendations to prevent or reduce gambling addiction:

• Set strict deposit and spending limits on your account and lower them if you feel pressure while playing.
• Fix a time budget for gambling and use alarms or reminders to stop when time is over.
• Keep gambling separate from daily financial accounts, and never use money kept for essentials or savings.
• Avoid gambling when you feel stressed, angry, lonely or under the influence of alcohol or other substances.
• Take regular breaks during play to check how long you have been online and how much you spent.
• Turn off push notifications and marketing messages if they trigger urges to play more.
• Inform a trusted family member or friend about your limits and ask them to help you follow those limits.
• Use self-exclusion or long time-out options on Parimatch if you find it hard to stop on your own.
• Replace gambling time with other activities such as sports, hobbies, time with family or skill-based learning.
• Contact professional support services or counsellors in India who specialise in gambling-related issues.

These steps cannot guarantee complete safety, but they reduce risk and help you stay in control of your betting behaviour.

Support for gambling addiction is available in India through mental health professionals, helplines and online services. Reaching out for help is a practical step to protect your wellbeing and regain control over your play.

Main external help organisations and resources in India:

• National Mental Health Helpline "KIRAN" (Toll-free 24×7): 1800-599-0019
• National Institute of Mental Health and Neurosciences (NIMHANS): https://nimhans.ac.in
• iCALL Psychosocial Helpline (TISS): https://icallhelpline.org | Phone: +91-9152987821
• Fortis National Mental Health Program Helpline: +91-8376804102 | https://www.fortishealthcare.com/india/mental-health-program
• Mind Care India (private mental health service): https://mindcareindia.com
• Local psychiatrists, clinical psychologists and counsellors registered with the Rehabilitation Council of India or Medical Council of India

These services can guide you on assessment, treatment options and long-term support for gambling-related problems.

If you feel that your gambling is no longer under control, you can contact Parimatch customer support for responsible gaming assistance. Our team can explain account control tools and provide information on where to seek professional help in India.

Ways to contact Parimatch support in India:

• Live chat on the official website, available in your account area.
• Email support through the contact form on the Parimatch India site.
• In-app support section for registered players using the mobile application.

Support agents can help you apply limits, activate time-outs or self-exclusion and share guidance on safe play and further help options.