Parimatch KYC & AML Policy
This Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy explains how Parimatch fulfils regulatory requirements for identity check, account protection, and prevention of illegal financial activity for users in India.
The policy sets out the rules for ID verification, document submission, transaction monitoring, and reporting obligations that apply to every account holder, in order to support user safety, fair play, responsible gaming, and transparency on the platform.
Purpose of KYC & AML
KYC and AML procedures are applied to verify the identity of each account holder, prevent fraud, and reduce the risk of money laundering and other financial crime in line with applicable Indian regulatory requirements.
These controls are designed to maintain a secure betting environment, support responsible gaming, and strengthen overall account protection and user safety.
The KYC and AML framework is intended to provide the following guarantees:
- Fair play in betting and gaming activities for all users
- User safety through strict identity check and ID verification
- Transparency in account opening, payments, and withdrawals
- Compliance with Indian and international regulatory requirements
- Appropriate reporting obligations to competent authorities where required by law
- Security measures to protect funds and limit the risk of misuse of personal data
KYC Requirements and Identity Check
Every new user must complete KYC identity check and ID verification before full access to deposits, betting, and withdrawals is granted.
During document submission, users may be asked to share one or more of the following categories of documents, depending on risk assessment and applicable laws:
- Government-issued photo identification (such as passport, driving licence, or any other valid ID card recognised in India)
- Proof of address showing the current residential address of the account holder (such as utility bill, bank statement, or official letter from a recognised institution)
- Confirmation of ownership of the payment method used on the account (such as part of a bank statement, payment card image with masked details, or confirmation from a payment service provider)
- Additional documentation in specific cases, such as source of funds or source of wealth information, where required under regulatory requirements
AML Measures and Transaction Monitoring
The platform applies structured AML controls and security measures to prevent money laundering, terrorist financing, and other unlawful financial activity linked to betting and casino use in India.
Transaction monitoring, identity checks, and ongoing review of user behaviour form part of a risk-based approach that helps identify suspicious activity and protect the integrity of the system.
Core AML measures include:
- Continuous monitoring of deposits, bets, withdrawals, and transfers for unusual patterns or suspicious activity
- Automated detection rules and alerts to identify high-risk behaviour or deviations from normal usage
- Enhanced due diligence for high-risk users, high-value transactions, or any activity that triggers internal risk indicators
- Review and manual assessment of large, frequent, or irregular transfers that may indicate misuse of the platform
- Risk scoring of accounts based on multiple factors, including geography, transaction behaviour, and previous account history
- Screening of users against applicable sanctions lists and identification of politically exposed persons (PEPs), as required by regulatory requirements
- Internal escalation and reporting to relevant law enforcement or regulatory authorities when activity meets the threshold of mandatory reporting obligations
- Periodic review and update of AML security measures to align with evolving laws in India and recognised global standards
Prohibited Activities Supporting KYC & AML Controls
Certain activities are strictly prohibited to support effective KYC, AML, and counter-terrorism financing controls, and to maintain user safety and fair play for all participants.
Engaging in any of the following actions may lead to immediate restrictions or closure of the account:
- Opening or using multiple accounts by the same individual in order to bypass KYC, bonuses, limits, or transaction monitoring rules
- Submitting forged, altered, or stolen identification documents or other false information during document submission and ID verification
- Using the platform for attempted money laundering, layering of funds, or any activity inconsistent with the stated purpose of gaming and betting
- Manipulating systems, exploiting technical loopholes, or using any tool or service that affects the integrity of games or betting outcomes
- Sharing, selling, or otherwise allowing third parties to access, use, or control an account created for a single account holder
- Using payment instruments, bank accounts, or e-wallets that belong to third parties, or that the user is not legally authorised to use
- Misrepresenting identity, impersonating another person, or providing incomplete or misleading personal data in order to avoid full KYC review
Consequences of Non-Compliance
Breach of this KYC and AML Policy, refusal to complete verification, or involvement in suspicious activity may result in enforcement action under internal rules and applicable law.
Possible measures for non-compliance include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.
User Responsibilities Under KYC & AML Rules
Each user is responsible for providing accurate and up-to-date personal data at registration and throughout the life of the account, including prompt updates if contact details or address change.
Users must complete KYC ID verification steps within the timelines communicated by the platform and ensure that all document submission is genuine, legible, and belongs to the account holder.
On request, users are required to share any additional documents or information reasonably needed for enhanced due diligence, transaction monitoring review, or clarification of suspicious activity.
Users should use only payment methods held in their own name or for which they have lawful authority and must not allow others to deposit or withdraw funds through their account.
Any suspected unauthorised access, potential fraud, or breach of account protection should be reported to customer support without delay, so that security measures can be applied and further misuse prevented.
Fair Play and Transparency in KYC & AML
The platform aims to maintain fair play, transparency, and user safety by applying consistent KYC and AML standards to all users in India, guided by responsible gaming principles and applicable regulatory requirements.
These principles support a stable environment for lawful betting and gaming activity and help protect both the platform and its users from misuse.
Key principles of fair play and transparency include:
- Compliance with KYC and AML standards applicable to online casinos and sportsbooks operating for Indian users
- Confidential treatment and protection of personal data collected for identity check, account protection, and verification
- Ongoing monitoring of transactions and behaviour to identify suspicious activity in a timely manner
- Prevention of manipulation, collusion, and other unfair behaviour that may harm other users or distort outcomes
- Access to user support for queries related to safety, verification, account protection, and responsible gaming
- Shared responsibility between the platform and each account holder for reporting obligations, including raising concerns about suspected misuse
- Equal and consistent conditions for all users in the application of KYC and AML rules, regardless of stake size, status, or frequency of play
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